Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Nick W
So helpful, no pressure to buy, really well priced, friendly. If I need to buy a car again this is the first place I would go to.

Emma Brown
5 stars without question!! Car developed electrical fault which Stafford Automobiles rectified with no expense spared. Customer care was second to none. I was provided with courtesy cars as needed, kept well informed and completely reassured. Car is now running great. I would definitely recommend Stafford Automobiles.
Stephen H
Very good experience. First time using them and everything went great

Andrew S
Friendly salesmen. No pushing just leave you to get on with it

Mark P
There are some people in the car trade that you just feel you just don't trust and there are people that you can't work out if you trust them or not. But sometimes you meet someone who gives you confidence that you know that they know that the car they are selling in a good way or they wouldn't sell it. They weren't pushy and made us feel relaxed. Let us look around the car on our own but was there with friendly advice if it was asked for. If you're ever worried about buying a car then you can't go wrong in asking these chaps to help you out and give you piece of mind. Thanks Guys, the car is going good.

Derek C
Very polite and nothing was too much trouble from showing the car up to collecting it . Excellent experience

Will Marston
Great people very helpful good part x well recommended
Josh Rimmer
Can't speak highly enough of Stafford Automobiles, buying your first car is always a nervous time but the staff here are really friendly and do not pressure you into making any decisions, which is unlike most places. If you do choose to get a car with them the services you receive is smooth and there isn't any drama or hidden fees that you can find with other places. The car I brought did have an engine problem with it on the very first day but we took it back down them and they fixed the car and paid for the repairs and everything worked perfectly after that.

They have been that good I've ended up selling the car back to them with myself no longer needing the car (there was nothing wrong with the car) offering a really good price it. Again the services you get is really easy and their isn't any hassle in getting rid of the car.

Couldn't recommend this place more highly if you're looking to buy or sell a car.
Nish Johal
Great Service.
All the staff here are very friendly and helpful. I travelled from Ireland to pick up a mk5 Golf gti and found a really nice example here. They told me the best way to get there (train straight from BHX) and then a short cab to the dealer. I was left with the key and took as long as I needed to look around the car. Absolutely no pressure whatsoever, went for a test drive and was happy to purchase the car. Brett even helped me tax the car, I'd say I was there under an hour drove the car to Leamington to see some family and then all the way back to Ireland. Car didn't miss a beat. Now it does have a slightly rough idle but for the price I paid and it being a 13 year old car I really can't complain, the car is pretty immaculate inside and out. Would certainly purchase another car from Stafford Automobiles, very nice people to deal with.
Wheelz 1970
This garage is great. Traded my car in today and as usual 5 star service. On the way my car started running badly and they still honoured the deal, when I finally got there.
They very kindly sorted my tax out and I swopped my insurance over. Job done.
Will be back for another car soon.
Thanks for the valet as well.
Rhianna Phillips
Bought a Ford Focus from here last November. The car was sold with a full 12 months MOT, and they also sent the car for a safety check before giving me the keys. Very friendly service from all of the staff and a lovely clean car to drive away in. I looked around before buying and there seemed to be cars there for every budget, some great choices for first time buyers too. I was approved for finance within half an hour, but they're in a great location with a small cafe just a few minutes walk away if you don't want to wait. Everybody has their bad days and being completely customer facing can be hard, especially when you're in a job where so much can go wrong, but they've dealt with any problems I've had extremely quickly after a phone call, and have passed me onto the relevant people if it's genuinely not their mistake
Richard Griffiths
Nice staff fair price would visit again
Sandra Willett
Highly recommend Stafford Automobiles, I have purchased 3 cars. Every experience I have has been excellent. They are very professional, friendly and fair pricing, too purchase and part exchange.
Nothing is too much trouble for the them , one car I purchased developed a small fault after a couple of weeks , they had it rectified on the same day within 30 minutes.
Really can't ask for more thank you
terry nixon
I bought a BMW 3 series and traded in my BMW X5. They gave me a really fair amount on my trade in and the 3 series was well looked after and was very clean on the day with full MOT at pick up. After a couple of weeks an electrical issue on the dash came up , I guess these things happen, called Brett and I had a response out of hours on a sunday! Car was collected on a truck Tuesday the next week and repaired (new ECU) in just over a week all in and is perfect now with no costs to pick up. I had the offer of a car if I needed it too, couldn't be more please, nice to find a dealer willing to help and good after sale care. I will use again.
Stuart Roper
I bought a car from here and used mine as a part exchange, on which they gave me a decent price. Rob the guy who sold me the car wasnt a typical pushy car salesman. He left me alone with the car to have a good look around without the usual pressure. Upon buying the car it unfortunately developed a minor fault to which Rob directed me to a garage and it was promptly sorted without any fuss. The cars on show were all of excellent condition. The customer service I received was excellent. I would buy from here again.
Matt D
Purchased a car from Stafford automobiles. Great price, great service. Highly recommended.
Ian Buckley
Purchased a used car from Stafford Automobiles and I can highly recommend them, they were very helpful and there after sales were also really good,
Thanks for everything Ian
Jordan Russell
Purchased 2 cars from Stafford Automobiles. Both of which were very reasonably priced. Also got serviced, MOT'd and had a health check free of charge. Staff are very friendly, highly recommended.
Mrs B
Excellent service from start to finish when I purchased my Mercedes b180 from Stafford Automobiles. I want to give a big thank you to Rob & Brian for their outstanding customer service towards me and answering all my queries. The car runs & drives so smoothly, feels brand new. I couldn't have asked for a better car or service. I will definitely purchase a car in the future from Stafford Automobiles. Once again thank you. Very happy customer
Jane Durston
paid a deposit to hold a car till the weekend when we got there we decided to change are minds on the purchase because of the colour
we got our deposit back in full many thanks Brian
MadHead Bulldog
Brought my son's first car from Stafford Automobiles staff are very friendly helpful. After care just has good amazing would reccomed Stafford Automobiles. Have all ready to family and friends.
Liberty Busby
A great experience, the staff were really friendly and helpful, the car was spotless when we picked it up- we'd asked for the seats to be cleaned and they did a fantastic job. Would 100% recommend :)
Samantha Green
Bought a new car from here. Not a massive priced car but service was fantastic. As can happen with used cars it developed some faults soon after pick up. They were so apologetic and quickly put me in touch with thoer partner garage (a proper garage not just "their" mechanic) who fixed the 2 codes present and gave me a loan car. Next day another fault developed (probably masked by the first) and again no hesitation just took it back. All sorted now and A1 place would definitely go back to them again.
Sophie Evans
Perfect from when I first called until the day I collected my car with no pushy sales!! Thanks Brian and everyone at Stafford Automobiles
Jamie Knight
Recently brought me first Car from here, will come back here in the future if and when I need a new one. Brilliant service, no question I asked was left unanswered and fully confident I made the right desicion by coming to this garage
Steve Andrews
Purchased my sons first car from Stafford Automobiles last month and the staff couldn't of been more helpful, He picked the car he wanted and there were a few minor things we wanted rectifying so we left a small holding deposit and sure enough 3 days later the car was exactly how we wanted it and ready to drive away! Really pleased with there service thanks
Sanjeev Gupta
Just purchased my second vehicle from Brian and the team fantastic service as usual. Highly recommended.
support email
They were that good i drove from Devon to collect my car with a fair part exchange deal to A++
Gary Taylor
The best car sales company i have ever bought a car from. Any problems or concerns they sort out straight away with no fuss whatsoever. All cars are inspected, serviced and a fresh Mot before sale. I will be buying my next car from them 100%
Miss Prosecco
Recently moved to the area and was looking for somewhere I could get a new car from and part exchange my old one. The sales guy Cyrus looked after me, really friendly and helpful. Put my mind at rest and made me feel at ease being a girl on my own car shopping. These guys will 100% be where I buy my next car from and I have already recommended them to work colleagues and friends. Great Job, love my car and Thanks again! X
Chris Beattie
Brilliant service from bret and the team as usual second car purchased from them.
Susan Stubbs Stubbs
What a fantastic sales team some times things dont go as planned but the support that Brian gave us when this happened was above and beyond .Thank you Stafford Automobiles we will visit again and tell our friends
debbie bronski
We had very good service from this buissines , we looked at 4 different vehicles before deciding which to take nothing was to much for Brett very pleased
Steve Farrow
I was about to buy a car and one of the general managers text me the day before collection to advise me I could not purchase the vehicle. This was due to the numerous checks at the garage before releasing as a sound vehicle to sell. They gave their apologies and refunded my £100 deposit into my bank account the very same day. Very prompt and very professional.. Steve from Manchester.
Vision on cctv
Great service and great guys very pleased with our car ,and the service
Stephen Lowe
Very friendly and helpful staff that gave me as much time as I needed to find the right car for me and I'm really happy with my purchase!! Thanks for everything